Shipping Information for Poland

General Information

Due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed Duties and Taxes (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.

Please check with your local customs office to see if you can import the items, and if any additional licenses or permits are needed.

Customs Information

For information about customs, import duties, etc., visit: Ministry of Finance – Poland, Taxation and Customs Union.

Shipping

All iHerb orders are shipped out from our US warehouses to your country by Air Freight. 

The Estimated Delivery window provided by iHerb reflects most standard deliveries. However, some orders may occasionally be subject to longer transit time caused by air freight delay, Customs hold, or any other unforeseen complications outside of iHerb’s control.

• Inpost: Duties, Taxes, and Fees Prepaid! All duties taxes, and import fees are pre-collected at the time of checkout to expedite customs clearance; no further payments are required at the time of delivery.

For shipping related inquiries regarding Inpost orders, please contact the Inpost Customer Service at 722 444 000 for mobile phones or 746 600 000 for land lines.

• UPS: You may have to pay import taxes, customs duties, or a brokerage (handling) fee for your order. These charges are separate from your shipping fee, and you will be billed directly from the carrier of your choice.

For shipping related inquiries regarding UPS orders, please contact the UPS Customer Service at 48224894877 or [email protected]

• DHL Express:  You may have to pay import taxes, customs duties, or a brokerage (handling) fee for your order. These charges are separate from your shipping fee, and you will be billed directly from the carrier of your choice.

For shipping related inquiries regarding DHL Express orders, please contact the DHL Express Customer Service at 42 6 345 345 or 22 5 650 000.

Restrictions

At iHerb, we respect the rules and regulations of Polish government and do our best to block Customs prohibited products from our site. However, please be aware, the following substances are not allowed to be imported into Poland: meat and milk products, and quantities larger than 2kg of powdered infant milk or infant food.

Contact Us

Click here to get connected with iHerb's customer service.